"Every citizen of the Union shall, in the territory of a third country in which the Member State of which he is a national is not represented, be entitled to protection by the diplomatic or consular authorities of any Member State, on the same conditions as the nationals of that State."
This protection derives from the Treaties and is governed by a Decision of the Governments of the Member States of the European Union adopted on 19 December 1995.

You may apply for the following types of consular protection:

- assistance in the event of death;

- help in the event of a serious accident or illness;

- assistance in the event of arrest or detention;

- assistance to victims of violent crime;

- emergency assistance and repatriation;

- issue of a replacement EU travel document.

Please note that fees - in particular consular fees - may have to be paid for some services provided by the Czech Embassy.

Furthermore, some services cannot be provided, such as:

• payment of your bills (e.g. lawyer, hospital, hotel, restaurant, etc.);
• payment for or booking of travel tickets;
• tourist information;
• legal assistance and intervention in judicial proceedings.

Outside regular working hours, the Consular Section of the Embassy of the Czech Republic in Ulaanbaatar operates an emergency telephone line: +976 99021880.

Please note that the telephone line is designated solely for urgent consular matters and does not accommodate inquiries regarding visa-related information, as they will not be addressed.

Consular aid is provided exclusively to citizens of the Czech Republic and citizens of the EU member states.
Extensive details concerning consular assistance are available on the website of the EU. http://ec.europa.eu/consularprotection/